5 Star Customer Service: PrintCountry is ranked as a top level customer service company by its customers. We send out surveys to all of our customers (every single one) and ask to be rated. There has not been a month where our customers ranked our customer service less than 4.81 / 5.00 average. At PrintCountry we recognize the fact that our customers have alternatives when they shop online, and we try our best to provide them with the best service they can get.
200,000+ Satisfied Customers: Over the past years, hundreds of thousands customers have bought their printer cartridges, toner cartridges and printer ink from PrintCountry. By word of mouth, our company has grown and our customers come back to us time and time again for their printer ink needs. Whether it is Epson Compatible ink, Recycled Dell Inkjet Cartridge or Canon inkjet cartridges, their looking for they continue to do business with us. Just look at what our satisfied customers have to say!
100% Price Guarantee: At PrintCountry we offer a lowest price guarantee. If you find a lower advertised price than our net price on a new, identical product, at a qualifying store (please see below for list of stores) within 7 days of making your purchase on PrintCountry.com, we will match that lower price! Simply call us on our toll free number or email us and we will match the price. Please make sure that you have some type of proof (link to the website of the online store, catalog picture etc...) of the low price available to fax or email when you call or email.
6 Year BBB Member: We have been a proud member of BBB for few years now. We always respond to all the inquiries we get from Better Business Bureau and always resolve. As of beginning of 2007 we had only couple complaints that were all later resolved. That is really an exception in our industry where most online retailers are not BBB members and have dozens if not hunderds of unresolved complaints placed in their name. We recommend that you make sure the online retailer you are dealing with a BBB member.
100% Satisfaction Guarantee: We have 100% Satisfaction Guarantee and easy return for almost all our products (excluding OEM products and few others, please see store policies for more details).
For more information about our policies, please visit: http://www.printcountry.com/storepolicies.asp
PrintCountry Rewards Program At PrintCountry registered customers earn points not only for placing orders, but also for opening an account, filling out a survey, referring us to a friend, etc... For more information please visit PrintCountry Rewards Program Overview page.