 Don’t want to spend time refilling your own
inkjet cartridge?
We can do the refilling of your cartridge for you.
Can’t
find less expensive remanufactured cartridges for your
expensive cartridge models?
(Like Dell Printer Cartridges, HP or Lexmark Inkjet
Cartridges)
We can refill your empty cartridges and send them to you. |
Buy an
all prepaid INKMAIL, send your empty cartridge and we will send
you an already refilled cartridge.
New Page 2
|
Limited Time Offer if you order
now
7%
off
our regular prices.
To benefit from this offer please order now and use coupon code “OPTPAGE22”
while entering your order online or placing it over the phone. |
How does INKMAIL Service
work?
1. Order an INKMAIL
from PrintCountry.com
Please make sure to order Color INKMAIL for
Color Cartridge and Black INKMAIL for Black Cartridge.
2. We will ship you the INKMAIL.
Keep the INKMAIL package on hand until your cartridge is
empty.
3. When your ink cartridge is empty, open the INKMAIL.
Assemble the mailer using the easy instructions.
Each INKMAIL contains all you need (Except the empty cartridge
to refill). Each INKMAIL includes:
-
Prepaid mailing box
-
Plastic bag for your empty
cartridge
-
Return address label (to
return the cartridge back to you)
-
Receipt (6 digit ID number
to track your cartridge refill process)
-
Mailing instructions
-
Return Merchandise
Authorization (RMA) label to use if you get a defective
cartridge
An INKMAIL DOES NOT include an empty cartridge. YOU MUST
HAVE A USED/EMPTY CARTRIDGE ON HAND to use this service. WE DO
NOT PROVIDE EMPTY CARTRIDGES. Each INKMAIL is good for one
use only.
4. Follow the simple instructions to assemble your INKMAIL
mailing box.
Don't forget to
write your name and return address on the Return Address
Label. Detach the numbered Receipt
from the Return Address Label.
IMPORTANT! Keep this receipt in a safe place for your records.
You will use this number to track your refilling and all
customer service issues if needed.
Track
Your INKMAIL Section
5. Place your empty cartridge in the Recloseable Plastic Bag and
then place the cartridge in the mailing box. Seal the mailer
with the box tab.
To
protect the print head, consider wrapping the cartridge
(already in the plastic bag) with a paper towel before putting
it in the box. Please avoid touching the print head and the other electronics
found on the cartridge.
6. Drop the box in the mail.
No
additional postage is required.
The cartridge will be refilled
(with quality ink up-to the maximum capacity) for you at recycle
facility and print tested to ensure high performance. Then it
will be send back to you with US Postal Service. Usually it will
take less than 2-3 days to send you back the cartridge, but
please allow 10 business days for the
entire process.
If your cartridge is found to be
unserviceable (the cartridge has worn out, defective or not a
covered cartridge model listed) INKMAIL will not replace your
cartridge but will send you a new INKMAIL to use at no
additional charge.
INKMAIL FREQUENTLY ASKED QUESTIONS:
Each INKMAIL remanufactured
inkjet cartridge is guaranteed for its useful life.
If you get a defective cartridge back or have a printing
problem that you can not correct use the RMA label included in
your INKMAIL box to return the defective cartridge for testing
and evaluation back to the recycling facility.
This process can take up to 2 weeks so please see our FAQ
sections to correct any minor problems by visiting our help
sections at the following links:
printcountry.com/faq.asp &
printcountry.com/how_to.asp
If your cartridge can be repaired, it will be returned to you.
If your cartridge has simply reached the end of its useful
life, was not more than 75% used when returned, and meets
other warranty conditions, INKMAIL will send you another
mailer to remanufacture another cartridge at no charge.
INKMAIL will not replace
cartridges when they become "unserviceable" since all inkjet
cartridges will eventually wear out.
INKMAIL will not replace cartridges that are lost in the mail.
However a replacement mailer will be sent to you and the lost
mailer will be flagged and deactivated.
INKMAIL warranty is limited to INKMAIL products only. INKMAIL
does not accept cartridges recycled by other companies.
INKMAIL also does not accept cartridges as returns if the
INKMAIL authorized label has been removed. Warranties also do
not cover printer repairs performed by persons other than
INKMAIL authorized personnel.
The fastest, most cost
effective, and most environmentally friendly way for you to
return a cartridge is to clearly mark it as defective and
return it in the box you received it in using the RMA Label.
If you do not have the original box you may use any small box
along with the RMA Label.
If you do not have an RMA Label you may contact us and we can
get you one. Just go ahead and fill out the return form at
ask_a_question_refunds
Each INKMAIL you purchase is
good for to refill your cartridge ONCE. You need to buy new
INKMAIL to get a new refill service for your cartridge.
No you don’t. As long as the
cartridge model is included in the serviceable cartridge list
(link to cartridge list in new window) then you will only need
to make sure that you are using a black or color INKMAIL
depending on the cartridge.
Once you receive your INKMAIL,
you will not need to pay anything additional for shipping
charges. Your shipping to and from the recycling facility is
all prepaid when you buy the service. The shipping is done
with US First Class Mail.
All customer service related to
INKMAIL is done by the use of 6-Digit Receipt ID number you
receive with your INKMAIL. Please keep that number safe and
communicate with us when you need to refer your INKMAIL
service. You can check the status online by
visiting our
Track
Your INKMAIL Section.
You can
refill many different cartridge models from major brands. To
see the full list, please refer to
Inkmail Compatible
Cartridges Section.
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