Printer Ink Cartridges Refill Kit Troubleshooting

Troubleshooting with Refill Kits

Instructions and videos for refill kits are available here

I only have one color cartridge but the refill kits come with 3 ink tanks, where do I refill it?
Your cartridge comes with 3 sections inside the cartridge. Each section will hold a specific color out of the 3. All you have to do is locate the 3 holes on the cartridge and refill with the proper color. Please do not use the label on the cartridge to tell you where each color is to be injected as it does not indicate the positions for each color. Your refill kit’s instructions will show you exactly how to access the holes.

What should I do if the printer does not print after refilling the cartridge?

1. Step 1: Run the print-head cleaning mechanism (described in your inkjet printer's manual) and attempt to print a few pages.
2. Step 2: If this procedure does not work, using the syringe supplied in your refill kit, inject air into the top air vent to clean the nozzles. A small amount of ink should be emitted from the nozzles upon injection. (The nozzle is the porous metal piece at the bottom of the cartridge)
3. Step 3: If this procedure does not work your print-head nozzles are probably blocked with dried ink. At this point use the syringe to take out as much ink as possible from your cartridge and read on to the next section.

What should I do if the print-heads are blocked with dried ink?
If your cartridge has been sitting outside for more than a couple of days, it is very likely that your print-heads may be clogged.

1. Step 1: Place the clogged nozzles in warm water and soak them until the dried ink begins to flow from the nozzle.
2. Step 2: After a few minutes of letting the dried ink flow, remove the nozzles from the water and dry it with a soft tissue or cotton swab.
3. Step 3: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual).
4. Step 4: If this does not work, repeat the procedure.
5. Step 5: If your cartridge still does not print after repeating, uninstall the cartridge and place it on a soft tissue or cotton swab with rubbing alcohol in an upside down position. Let the cartridge sit on it overnight.
6. Step 6: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual).
7. Step 7: If none of the procedures above works, then you did your best, unfortunately you will need to purchase a new cartridge because the print-head is probably clogged permanently and/or damaged.

What should I do if my print quality is poor after refilling?
Just follow these 4 simple steps:

1. Step 1: Using a soft tissue or cotton swab clean any ink from the nozzles.
2. Step 2: Reinstall the cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again.
3. Step 3: Poor print quality may also be a sign of overfilling your inkjet cartridge. If this is the case, use the syringe to take out the extra ink and attempt to print again.
4. Step 4: If it still does not print properly, you might have some air left in your cartridge. Using the syringe, take the air from your cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again.

What should I do if there are white streaks in my printouts?
Streaks generally indicate that there are small particles of dried ink sitting just inside the nozzles obstructing the normal flow of ink.

1. Step 1: Place the cartridge nozzles on a soft tissue with rubbing alcohol, allowing some ink to leak out.
2. Step 2: Allow the nozzles to sit for a few minutes before gently wiping it with a soft tissue or cotton swab.
3. Step 3: Reinstall the cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again.

The cartridge is leaking, what could be done?
The cartridge may be overfilled. Allow the ink to flow out, using a tissue or cloth to absorb the ink. The syringe may not have been inserted deep enough or the ink was injected too fast. Review your refill kit’s instruction closely to assure that all steps were followed correctly.

What should I do if ink is continuously flowing from the nozzle?
Check to make sure the rubber stopper is properly placed within the refill hole. If the stopper is properly placed and ink is still flowing, the bag inside the cartridge has most likely been damaged and you will need to purchase a new cartridge. You can still temporarily use the cartridge by covering the top air vent with tape.

What should I do if I get a Low Ink message after refilling?
The ink level gauge may not work properly with refilled cartridges. Because of this, you might get low ink message after refilling. To install the refilled cartridge you might need to override the ink level gauge. Overriding the ink level gauge disables the printer’s ink level tracking feature, but allows you to use refilled cartridges. To override the ink level gauge, please check your printer reference guide. After disabling the ink level tracking feature you should check the ink level visually and as soon as the ink level gets low you need to refill the cartridge. You do not want to try to print with an empty cartridge. Trying to print with an empty cartridge may damage your print-heads.

What should I do if the printer will not recognize the cartridge after refilling?

• Turn on the printer and remove both cartridges
• Place both cartridges in front of you so that you can see the contact foil, with the nozzles facing downwards
• With adhesive tape, cover the FOUR upper contact points on the far left contact column of both cartridges
• Reinsert the two cartridges and close the cover
• Open the cover again after 2 or 3 seconds
• Wait until the printer gives you the cartridge carriage (If there seems to be a problem with either of the cartridges, ignore it)
• Open the cover and remove the two cartridges
• Place both cartridges in front of you so that you can see the contact foil, with the nozzles facing downwards
• Remove the adhesive tape
• Clean the contacts, reinsert the cartridges and close the cover..

How many times can I refill a cartridge?
Between 5 to 8 times. The wide variation depends on a number of factors, such as use of the inkjet cartridge (not letting the cartridge run out of ink before refilling), and the printer paper used (low quality papers causes the electric contacts on the print-head to wear out).

Refill Kit Instructions Please make sure that you read the instructions and watch an instructional video before you start refilling your ink cartridge. CANON Canon BC-01 Refill Kit Canon BC-02 Refill Kit Canon BC-03/BX-3 Refill Kit Canon BC-05 Refill Kit Canon BC-06 Refill Kit Canon BC-20 Refill Kit Canon BC-22 Refill Kit Canon BC-23 Refill Kit Canon PG40/PG50 Refill Kit Canon CL41/51 Refill Kit LEXMARK Lexmark 10N0016 Refill Kit Lexmark 10N0026 Refill Kit Lexmark 18L0032 Refill Kit Lexmark 18L0042 Refill Kit Lexmark 12A1970 Refill Kit Lexmark 12A1980 Refill Kit Lexmark 12A1990 Refill Kit Lexmark 15M0120 Refill Kit Lexmark 17G0050 Refill Kit Lexmark 17G0060 Refill Kit Lexmark 1380619 Refill Kit Lexmark 1380620 Refill Kit Lexmark 18C0031 Refill Kit Lexmark 18C0032 Refill Kit Lexmark 18C0033 Refill Kit   HP HP 25 / 51625 Refill Kit HP 26 / 51626 Refill Kit HP 29 / 51629 Refill Kit HP 40 / 51640 Refill Kit HP 41 / 51641 Refill Kit HP 45 / 51645 Refill Kit HP 49 / 51649 Refill Kit HP C1816 Refill Kit HP 23 / C1823 Refill Kit HP 10 / C4840/41/42/43 Refill Kit HP 14 / C5010 Refill Kit HP 14 / C5011 Refill Kit HP 78 / C6578 Refill Kit HP 15 / C6615 Refill Kit HP 56 / C6656 Refill Kit HP 57 / C6657 Refill Kit HP 58 / C6658 Refill Kit HP 27 / C8727 Refill Kit HP 28 / C8728 Refill Kit HP 94 / C8765 Refill Kit HP 95 / C8766 Refill Kit HP 96 / C8767 Refill Kit HP 97 / C9363 Refill Kit HP 100 / C9368 Refill Kit HP 99 / C9369 Refill Kit XEROX Xerox 8R7879 / 8R7881 Refill Kit   [TOP]

Instructional Videos Please make sure that you read the instructions and watch an instructional video before you start refilling your ink cartridge. Download a free version of Window Media Player to view these videos.
[HP] [CANON] [LEXMARK] [XEROX]
HP
1. HP- 51626 / 51629 / 51633 / C6614 - Black hp 26, 29, 20 Refilling Method
2. HP- 51625 / 51649 / C1816 Series -Color, Photo hp 25, 49 Refilling Method
3. HP- 51645 / C6615 / 51640 - Black hp 45, 15, 40 Refilling Method
4. HP- 51641 / C1823 / C6578 / C6625 - Color hp 41, 17, 23, 78 Refilling Method
5. HP- C4840 / C4841 / C4842 / C4843 / C4844 - Black, Color hp 10, 11 Refilling Method
6. HP- C6656 / C8727 - Black hp 56, 27 Refilling Method
7. HP- C6657 / C8728 - Color hp 57, 28 Refilling Method
8. HP- C6658 - Photo hp 58 Refilling Method
9. HP- C5011 - Black hp 14 Refilling Method
10. HP- C5010 - Color hp 14 Refilling Method
11. HP- C8765 - Black hp 94/338/131/852 Refilling Method
12. HP- C8766 - Color HP 95/343/135/855,97/344/134/857 Refilling Method
13. HP- C8767 - Color HP 96/339/130/853 Refilling Method
14. HP- C9368 - GRAY HP 100 Refilling Method
15. HP- C9369 - Photo HP 99/348/138/858 Refilling Method
CANON
1. Canon BC-01 / BC- 02 / BX-2 - Black
2. Canon BC-05 / BC-06 - Color, Photo
3. Canon BC-03 / BX3 - Color
4. Canon BC-20 / BC-23- Black
5. Canon BC-22 - Photo
LEXMARK
1. Lexmark 12A1970 / 17G0050 / 1380620 - Black
2. Lexmark 12A1980 / 1380619 - Color
3. Lexmark 17G0060 / 15M0120 - Color
4. Lexmark 12A1990 - Photo
5. Lexmark 10N0016 - Black
6. Lexmark 10N0026 - Color
7. Lexmark 18L0032 - Black
8. Lexmark 18L0042 - Color
9. Lexmark 18C0031 - Photo
10. Lexmark 18C0032 - Black
11. Lexmark 18C0033 - Color
XEROX
1. Xerox 8R7881 - Black
	[TOP]

 

Troubleshooting after the Refilling Process

• What to do if Your Printer does not Print After Refilling the Cartridge

Step 1: Run the print-head cleaning mechanism (described in your inkjet printer's manual) and attempt to print a few pages.
Step 2: If this procedure does not work, using the syringe supplied in your refill kit, inject air into the top air vent to clean the nozzles. A small amount of ink should be emitted from the nozzles upon injection. (The nozzle is the porous metal piece at the bottom of the cartridge)
Step 3: If this procedure does not work your print-head nozzles are probably blocked with dried ink. At this point use the syringe to take out as much ink as possible from your cartridge and read on to the next section.
 

• What to do if Your print-head Nozzles are Blocked With Dried Ink 

If your cartridge has been sitting outside for more than couple of days, it is very likely that your print-heads may be clogged.
Step 1: Place the clogged nozzles in warm water and soak them until the dried ink begins to flow from the nozzle. 
Step 2: After a few minutes of letting the dried ink flow, remove the nozzles from the water and dry it with a soft tissue or cotton swab. 
Step 3: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual). 
Step 4: If this does not work, repeat the procedure. 
Step 5: If your cartridge still does not print after repeating, uninstall the cartridge and place it on a soft tissue or cotton swab with rubbing alcohol in an upside down position. Let the cartridge sit on it overnight.
Step 6: Reinstall the cartridge and run the print-head cleaning mechanism (described in your inkjet printer's manual). 
Step 7: If none of the procedures above works, then you did your best, unfortunately you will need to purchase a new cartridge because the print-head is probably clogged permanently and/or damaged.

• What to do if Your Print Quality is Poor After Refilling 

Step 1: Using a soft tissue or cotton swab clean any ink from the nozzles.
Step 2: Reinstall the cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again. 
Step 3: Poor print quality may also be a sign of overfilling your inkjet cartridge. If this is the case, use the syringe to take out the extra ink and attempt to print again.
Step 4: If it still does not print properly, you might have some air left in your cartridge. Using the syringe, take the air from your cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again.
 

• What to do if there are White Streaks in Your Printouts

Streaks generally indicate that there are small particles of dried ink sitting just inside the nozzles obstructing the normal flow of ink.
Step 1: Place the cartridge nozzles on a soft tissue with rubbing alcohol, allowing some ink to leak out.
Step 2: Allow the nozzles to sit for a few minutes before gently wiping it with a soft tissue or cotton swab.
Step 3: Reinstall the cartridge, run the print-head cleaning mechanism (described in your printer's manual) and attempt to print again. 

• The cartridge is leaking, what could be done?

The cartridge may be overfilled. Allow the ink to flow out, using a tissue or cloth to absorb the ink. The syringe may not have been inserted deep enough or the ink injected too fast. Review your refill kit’s instruction closely to assure that all steps were followed correctly.
 

• What to do if Ink is Continuously Flowing From the Nozzles
  Check to make sure the rubber stopper is properly placed within the refill hole. If the stopper is properly placed and ink is still flowing, the bag inside the cartridge has most likely been damaged and you will need to purchase a new cartridge. You can still temporarily use the cartridge by covering the top air vent with tape.
  
   

• I only have one color cartridge but the refill kits come with 3 ink tanks, where do I refill it?

  Your cartridge comes with 3 sections inside the cartridge. Each section will hold a specific color out of the 3. All you have to do is locate the 3 holes on the cartridge and refill with the proper color. Please do not use the label on the cartridge to tell you where each color is to be injected as it does not indicate the positions for each color Your refill kit’s instructions will show you exactly how to access the holes.
  
   

• What to do If you are getting low ink message After Refilling?

  The ink level gauge may not work properly with refilled cartridges. Because of this, you might get low ink message after refilling. To install the refilled cartridge you might need to override the ink level gauge. Overriding the ink level gauge disables the printer’s ink level tracking feature, but allows you to use refilled cartridges. To override the ink level gauge, please check your printer reference guide. After disabling the ink level tracking feature you should check the ink level visually and as soon as ink level go low you need to refill the cartridge. You do not want to try to print with empty cartridge constantly. Trying to print with an empty cartridge constantly may damage your print-heads.
  
   

• I only have one color cartridge but the refill kits come with 3 ink tanks, where do I refill it?

  Your cartridge comes with 3 sections inside the cartridge. Each section will hold a specific color out of the 3. All you have to do is locate the 3 holes on the cartridge and refill with the proper color. Please do not use the label on the cartridge to tell you where each color is to be injected as it does not indicate the positions for each color Your refill kit’s instructions will show you exactly how to access the holes.