Keyword Tags: hp d1560 deskjet printer discounted supplies, hp d1560 deskjet printer reviews, hp d1560 deskjet printer user reviews, hp d1560 deskjet printer faq
Header: Shipped with wrong black cartridge 21
Reviewed By: Martha E. Davis
Date Reviewed: June 26, 2008
To get the newest model of HP's Deskjets, I paid Amazon top dollar ($81.99 plus shipping) for this basic printer, model D1560. Upon installing the two cartridges, types 22 (color) and 21 (black), the display on the computer indicated that the black cartridge was defective. I had ordered another one and opened and tried that one. Also defective! After consulting with 3 technicians, we drew the conclusion that there are TWO TYPES OF CARTRIDGE NO. 21: one with a black label and one with a white label. The printer has a sensor that can tell the difference. This model takes both cartridges with white labels, but what was shipped with the unit was the correct color cartridge and the incorrect black one. I bought the correct one locally, although the number of this new model, D1560, is not printed on the box. Apparently, if the box says D1460 (among many other numbers), as my correct cartridge's box does, it is probably the right one for D1560. This is not at all indicated to Amazon's customers in the information on either the printer or the cartridges. I give it a 3-star evaluation due to this HUGE inconvenience and expense. But now with the right cartridge, it works fine (at least on the first page so far).
Remanufactured HP C9351AN (HP 21) Inkjet Cartridge (Black) Remanufactured HP C9352AN (HP 22) Inkjet Cartridge (Color) Refill Kit VALUE PACK to refill (HP 56/ 27/ 22) / (HP 57/ 28/ 22) Cartridges Premium Refill Kit (Black) to refill HP C6656 (HP 56) or C8727 (HP 27) or C9351 (HP21) Premium Refill Kit (Color) to refill HP C6657 (HP 57), HP C8728A (HP 28) and C9352A (HP 22) Original New OEM HP C9351AN (HP 21) Premium Ink Cartridge (Black) Original New OEM HP C9352AN (HP 22) Premium Ink Cartridge (Color) Original New OEM HP 21 Ink Cartridge TwinPack (C9508FN) Original new OEM HP 21 and 22 Ink Cartridge Combo Pack (C9509BN) Original New OEM HP 22 Ink Cartridge Twin Pack (CC580fn)
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Header: Defective black cartridge, wasted 3 hours troubleshooting.
Reviewed By: P. Chen
Date Reviewed: November 15, 2008
The HP csr is not competent and keep making mistakes.
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Related article at http://www.amazon.com/
Deskjet D1560 Consumables
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